ACC and Conciliation

Conciliation seeks to find agreement without going through a legal process.

A conciliator will actively seek to find an agreed solution between all parties.

Resolve your dispute with ACC through a conciliation process

Conciliation explores ways to settle disputes by agreement.  In a nutshell conciliation can be defined as the search for a negotiated solution.

How does conciliation work?

Conciliation is a voluntary process whereby the parties agree to enter discussions to resolve a dispute.

Unlike review proceedings conciliation is less adversarial and sees the conciliator play an active role, which often includes suggestions to the parties on possible solutions and ways to settle the dispute. 

If no settlement can be reach a claimant retains the right to proceed or to continue with the review process.

ACC will meet the costs of FairWay being involved, including coordinating the conciliation, providing the conciliator and providing a venue.

You are responsible for meeting your own costs such as travel, unless agreed otherwise.

FairWay’s conciliators are experts in ACC related matters and ideally suited to assist the parties in their negotiations towards a satisfactory agreement.

Anyone involved in a dispute can request conciliation, but it can only go ahead if all parties agree to it. If you're considering conciliation, we would love to hear from you.