What is a case conference?

Case conferences aim to take care of anything before the review hearing itself, so the review can go to hearing and be conducted promptly, efficiently, and fairly.

The reviewer decides whether a case conference is appropriate and contacts the parties (usually by phone) to talk about things like:

  • does everyone understand the issues in the review?
  • is everyone ready to proceed? If not, to set deadlines for having everything ready
  • does anyone have special needs in relation to the hearing?
  • was the review application lodged more than three months after the date of ACC's decision?

They may also discuss whether the parties would, instead of a review hearing, prefer a decision 'on the papers' (a decision based on documents provided by the parties).

After the case conference, all parties are sent a summary of the case conference, including written confirmation of any agreements reached and decisions the reviewer has made.