What's new

Available from Friday 8 December 2023! Study Complaints | Ngā Amuamu Tauira, the new Domestic Tertiary Student and International Student Contract Dispute Resolution Scheme, is being made available early to enable a transition period between the two existing schemes (Tertiary Education Dispute Resolution and iStudent Complaints) and the new combined scheme (Study Complaints | Ngā Amuamu Tauira).

Tē tōia, tē haumatia - Nothing can be achieved without a plan, workforce and way of doing things. Nau mai, haere mai! Welcome to our ACC Services Kōrero September edition.

From 16 August 2023, family lawyers will need to be familiar with their new legislative obligation. The introduction of the Family Court (Supporting Children in Court) Legislation Act 2021 (“the Act”) has been a while in the making, but it is a game changer.

Attempts at communication can seem to cause the conflict to escalate and so our natural inclination is to avoid these discussions.

The Employment Relations (Extended Time for Personal Grievances for Sexual Harassment) Amendment Act 2023 has now become law. What does this mean for employers and what should they do to assist and protect their employees?

It's been a busy few months for the Fair Way ACC Services team. A particular highlight was our long-awaited Team Hui held over 2 days in March. Read on to hear how it went from team members Frances and Barb. The time spent together was invaluable not just for relationship building, but also for exploring how we can consistently create the best customer experience.

I recently read an article about a retired grandfather who was struggling to navigate “the system” and secure financial support to care for his grandchild. The child’s father was placed in police custody on a raft of charges and his mother had died five years prior. It caused me  to reflect on some of the cases that I had been involved with as a family lawyer representing grandparents, many of whom walked a very hard road to have the Court legally recognise their relationship with their grandchildren.

When parents decide to part ways, it is the start of a major transformation to family life as they once knew it. Amidst all the emotion that occurs when a relationship ends, creating interim arrangements takes up a lot of energy and focus. Once these immediate decisions have been made, the next phase shifts the focus to navigating the new normal and this can also be quite a challenge for parents.